How to download documents?
You can download your organisations documents, as well as any document that's been shared with you by a trading partner. Downloading is available from both the Documents and Shared with my party tabs.
Download a single document
-
- Go to My organisation > Documents and open the relevant tab:
- Documents — for your organisation's documents.
- Shared with my party — for documents shared with you by other parties.
- Find the document or folder you want to download.
- Click the three-dot menu on the right-hand side of the row.
- Select Download.
- Go to My organisation > Documents and open the relevant tab:

Download multiple documents at once
- Tick the checkbox next to each document you want to download. You can also tick the checkbox in the column header to select everything in the current view.
- A menu will appear at the bottom of the screen showing the number of items selected.
- Click Download in the menu.
When downloading multiple documents at once, they will be packaged together in a ZIP file named “Documents_YYMMDDHHMMSS”, where YYMMDDHHMMSS is the date and time of the download. Extract the ZIP file to access the individual documents.
