Skip to content
  • There are no suggestions because the search field is empty.

How to create and send an "Order response"?

Go to "Orders" - "Orders".

ImBox644666c25e7140.67382907

Click the "Order no." for the order to be responded.

ImBox644666d19abd10.93999346

Click "Create order response".

ImBox644666e13f5d20.54198801

An "Order response draft" will be created, and a notification will appear saying there are products in the order without a response.

ImBox644666f0bd0b78.43001705

Click and enter a "Supplier order number".

ImBox64466870dd9996.42079646

Click to select an "Order status".
Note that this will not affect the order lines why statuses need to be set on them as well.

ImBox644668816db792.80498132

Note that all lines will have "Conf. qty", "Conf. price" and "Delivery date" set as for the values from the order.

To set status on all lines to "Registered", start by clicking the checkbox to select all lines.

ImBox645125a278d811.21078923

All order lines will be selected, and a floating bar appears at the bottom of the page.

ImBox645125da2169d1.12349823

Click "Set status" in the floating bar and select "Registered".

ImBox644668ee621864.35185939

The "Status" for all lines will be set to "Registered".

ImBox6446693526f776.16192148

Click "Done" in the floating bar to confirm the changes.

ImBox644669598e8cd6.00116937

The changes will be made.

ImBox6446697e4efd03.06397655

Note that it´s possible to change information on lines individually if for example in need for cancelling an order line or changing quantities or dates.

Click "Send order response".